Shipping policy

Clear, honest, and 100% free. Always.

We built cakiva around the idea that shopping should be straightforward. That’s why every order ships completely free—no minimums, no membership fees, and absolutely no hidden costs.

Order Processing

  • Handling time: 1–2 business days

  • Orders placed before 5:00 PM EST (Monday–Friday) start processing same‑day. Orders placed after the cutoff or over the weekend begin processing the following business day.

Transit Time

  • Delivery window: 3–5 business days after shipment

  • We partner with UPS, FedEx, and USPS to get your package to you reliably. The moment your order leaves our facility, a tracking link lands in your inbox so you can follow the journey in real time.

Our No Hidden Fees Guarantee

The total you see at checkout is the total you pay—period. No fuel surcharges, no handling markups, no surprise carrier fees. If a delivery service ever asks you for additional payment, forward the notice to our team. We’ll step in and cover any unexpected costs, no questions asked.

During peak holiday periods, transit may extend slightly. We’ll always notify you ahead of time if your order is affected.